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Cockpit Swisscom: How to Access and When to Use It

Updated: Jul 26

Swisscom is the leading operator in the Swiss mobile market. Customers appreciate the high quality of connections and the ability to use their mobile subscriptions worldwide, thanks to agreements with foreign operators. Any Swisscom customer abroad can manage their subscription with a simple tool: the Swisscom Cockpit!


Why Use the Swisscom Cockpit Abroad?

The Swisscom Cockpit is an essential tool for managing your subscription while abroad. It allows you to:

  • Monitor data and minute usage.

  • Purchase roaming packages.

  • Set spending limits to avoid unexpected charges.



If you are looking for a new mobile subscription or a prepaid SIM that saves you money, you can access many offers for free by clicking the following buttons!





What Can I Do in My Swisscom Cockpit?

In the Swisscom Cockpit, you can access key information and operations to manage your Swisscom SIM. The layout may vary slightly between subscription and prepaid customers.


Swisscom Cockpit for Subscribers


Accessing from a Swisscom subscription phone, three main sections are available:

  • Abo Info: Shows what is included in your subscription for use abroad and in Switzerland. Alerts you if you run out of data or minutes abroad, allowing you to purchase an EU roaming package.

  • Devices: Enabled only for customers with a Multi Device option, showing the data consumption of your smartphone and additional devices like smartwatches and tablets associated with the subscription.

  • Costs: Allows you to set roaming limits for internet and mobile telephony to prevent unexpected charges. You will receive a free SMS from Swisscom when you reach the limit.



Swisscom Cockpit for Prepaid Customers

Prepaid customers can manage their Swisscom prepaid rates in the Cockpit at any time for free. The main sections are:

  • Account Balance: Shows the remaining credit and allows online top-up.

  • Packages: Allows the purchase of optional packages for internet, calls, or SMS, divided by Switzerland and abroad.

  • Costs: Allows you to set spending limits and shows the current roaming usage threshold.


How to Access the Swisscom Cockpit

To access the Swisscom Cockpit, even when abroad, you can:

  1. Open your browser and go to cockpit.swisscom.ch to connect to the official login page.

  2. If using a Swisscom mobile connection, access will be automatic.

  3. If using a WLAN or VPN connection, you need to verify your mobile number through an SMS code. Enter your Swisscom mobile number, click on next, and then enter the code sent to access.


Remember:

  • Access to the Cockpit is free and does not consume Gigabytes, neither in Switzerland nor abroad.

  • Use your Swisscom mobile subscription data for automatic login.


With the Swisscom Cockpit, managing your mobile subscription abroad is simple and secure, ensuring full control over your costs and usage.


Further Information

Find information on the most common operations to manage your Swisscom subscription with the guides from internet-offer:


Compared Subscriptions

Compare the subscriptions of the major operators, choose the most convenient tariff for you, and activate it in a few clicks.


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