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Salt Credit Recharge and Balance Check

Updated: Oct 13

Salt offers its customers the possibility to purchase prepaid SIM cards under the Salt Prepay brand. These prepaid SIMs are quite common in Switzerland and can be easily managed using the tools provided by the operator. In this guide, we will show you how to top up your Salt credit and how to check your remaining balance to avoid being disconnected while away from home.


Have you already run out of Salt credit? Purchase a credit top-up and reactivate your Salt prepaid SIM. Select the amount and do it all online!



How Do I Check Salt Prepaid Balance?

Monitoring your Salt balance is a simple and intuitive process, but it’s important to remember to avoid unpleasant surprises. To check the remaining balance of your Salt SIM, you can proceed in the following ways:

  1. Via Key Combination: Dial # 121# and press the call button to display the remaining balance on the screen. This balance check option is enabled both in Switzerland and abroad.

  2. Via Cost Control Tool: Open your mobile browser and visit costcontrol.salt.ch/status, which you can access for free without consuming data. On this mini-site, you can check the remaining Salt balance and your used consumption.

  3. On My Salt Account: By accessing My Salt from the website or smartphone app, you can check your remaining balance by visiting the appropriate section.


If during the balance check you notice that your remaining balance is below 2 CHF, it is the right time to top up your Salt credit. Here are the main top-up methods for a Salt Prepay user.


How to Top Up Salt Credit from the Website



The most common method to top up your Salt credit is by using the web tool available on the operator’s official website. To top up your Salt Prepaid, simply visit the page support.salt.ch/recharge.html and follow a few simple steps using your preferred payment method or redeeming a previously purchased top-up voucher.


To top up Salt online, you have two options:

  1. Salt Prepaid Top-Up with Voucher: Enter the Salt Prepay mobile number to be recharged > Enter the top-up voucher code > Click the RECHARGE button.

  2. Salt Prepaid Top-Up with Online Payment: Enter the Salt Prepay mobile number to be recharged > Select the top-up amount starting from 10 CHF > Select the payment method (Visa, Mastercard, TWINT, PostFinance, Samsung Pay, or Google Pay) > Enter your card details > Click the payment button.


Please note that online payment is secure and managed by Datatrans to ensure the privacy and security of the data entered during the top-up process.


How to Recharge Salt Credit via Swiss Post

Another way to recharge your Salt SIM is to purchase a top-up at postal offices or through the online Swiss Post website.


To recharge Salt online via Swiss Post, follow these steps:

  • Visit the website shop.post.ch

  • Go to the Top-Up section

  • Select the Salt top-up you want from the available amounts (30, 50, or 100 CHF)

  • Enter the phone number and, if you want, the text to be sent with the confirmation SMS to the number you are recharging

  • Add to cart

  • Select the payment method and complete the purchase


Top up your Salt credit now by selecting one of the following amounts and completing the online purchase:



Other Methods to Recharge Salt Credit

Looking for additional ways to recharge your Salt credit? You’ll be glad to know that there are many other methods that might suit your needs.


Here’s how you can recharge your Salt Prepay account:

  • My Salt Account: Log in to My Salt to purchase an online top-up using a credit card or redeem a previously purchased voucher.

  • Salt Store: Visit Salt stores where you can top up with the assistance of sales staff.

  • Partner Retailers: There is an extensive list of physical retail locations where you can purchase a top-up voucher. Some of these retailers include: SBB Ticket Shops, K Kiosk, Mobilezone, Coop, Migros Market, Gas Stations, InterDiscount.


If you purchased a top-up voucher at one of Salt’s partner stores, you can redeem it directly from your phone by entering the combination # 121*CODE# to recharge your phone number or # 121*CODE#PHONENUMBER# if you want to recharge someone else's number, then press the green call button.


If you are looking for a new prepaid SIM card visit our prepaid SIM card comparison and find the most affordable one for you!



Further Information

Find information on the most common operations to manage your Salt subscription with the guides from internet-offer:


Compared Subscriptions

Compare the subscriptions of the major operators, choose the most convenient tariff for you, and activate it in a few clicks.


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