M-Budget Mobile, the mobile and fixed network brand of the Federation of Migros Cooperatives, has always stated that its mission is to offer good quality service at low prices to help its customers save money. In the telecommunications service, customer service also plays an important role. For this reason, M-Budget has also developed a hotline and other customer support options to ensure that all subscribers receive help when needed, without long waits or difficulties in contacting the company. In this guide, we'll show you how to contact M-Budget Mobile.
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M-Budget Mobile Hotline Number and Customer Service Hours
M-Budget Mobile can be contacted in various ways, but the most common is certainly via the free hotline. M-Budget's customer service can be reached at the toll-free number 0800 15 17 28 from Switzerland and at +41 58 262 82 28 if calling from abroad.
This M-Budget Mobile phone number is available Monday to Friday from 8:00 am to 6:00 pm and on Saturdays from 8:30 am to 4:30 pm.
Other contact methods for M-Budget Mobile customer service
As mentioned above, M-Budget offers different ways to contact customer service. If you wish to submit support documents, you can also use two additional methods.
Here are the other M-Budget Mobile contact methods:
M-Budget Mobile Contact Form: To resolve less urgent or non-technical issues, you can use the contact form available on the M-Budget Mobile website. To use the M-Budget Mobile contact form, you need to select the topic (between Mobile, Internet, or Unfair Advertising), provide your personal details and contact email and phone number, and finally write your message. An M-Budget representative will typically get back to you within48 working hours.
M-Budget Mobile Postal Address: If you prefer to send documents via traditional mail, you can send a package or a letter to the following address: M-Budget Contact Center, 3050 Bern.
Self-Service Problem Resolution Methods
With M-Budget Mobile, you have access to information 24 hours a day, 7 days a week, through two additional tools available to customers: the Frequently Asked Questions section on the website and My M-Budget Account.
Here’s what you can do with M-Budget’s self-service tools:
FAQ Section on the M-Budget Mobile Website: In this section of the website, you can find the main questions and answers among over 135 topics by performing a keyword search or selecting the tag buttons displayed at the top of the page.
My M-Budget Mobile Account: Through the M-Budget Mobile customer area, you can view invoices, purchase options, change subscriptions, and much more simply by logging in.
Further Information
Find information on the most common operations to manage your M-Budget Mobile subscription with the guides from internet-offer:
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