Coop Mobile is the mobile phone brand of the well-known supermarket company. Coop Mobile customers are looking for a reliable partner in this operator's SIM cards that allows them to save money and helps them when needed. For this reason, Coop Mobile operates a particularly efficient customer service hotline. Read in this guide what the Coop Mobile phone number is and what contact options are available to Coop subscribers.
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Coop Mobile Hotline Number and Customer Service Hours
To contact Coop Mobile customer service, you can use the free Coop hotline. This Coop Mobile phone number is free to reach if you call from Switzerland and is active from Monday to Friday from 8:00 a.m. to 6:00 p.m. and on Saturday from 8:30 a.m. to 4:30 p.m.
The Coop Mobile Hotline number is 0800 746 746 if you call from Switzerland or +41 58 262 82 22 if you are abroad.
For those calling from Switzerland, the call to Coop Mobile customer service is completely free, while for those calling from abroad, roaming charges according to your subscription plan will apply.
For those who want a callback from Coop Mobile customer service at a convenient time, it is possible to book a free callback by scheduling an appointment. You can select any date when the hotline is operational (from Monday to Saturday, excluding holidays) and indicate your preferred time slot in 15-minute intervals.
Other Coop Mobile Customer Service Contact Methods
There are alternative contact methods for Coop customers who wish to send supporting documentation.
Here are the other two Coop Mobile contact methods:
Coop Mobile Contact Form: To resolve less urgent or non-technical issues, you can use the contact form on the Coop Mobile website. To use the contact form, you need to provide your phone number, email, first and last name, and message. Optionally, you can provide your customer number.
Coop Mobile Postal Address: If you want to send documents via traditional mail, you can send a package or a letter to the following address: Coop Mobile Contact Center, 3050 Bern.
Self-Service Problem Resolution Methods
By using My Coop Mobile Account or the Coop Mobile Cockpit, you can independently manage your subscription or the settings of your Coop Prepaid SIM card.
If you are looking for additional information, you can visit the Coop Mobile Help and Support section directly on the official website. Once you access this section, you can select the topic from the listed options and access the frequently asked questions along with the answers provided by the Coop Mobile customer service.
Further Information
Find information on the most common operations to manage your Coop Mobile subscription with the guides from internet-offer:
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