yallo provides its customers with a high-quality, multichannel customer service experience. If you're looking for information on how to contact yallo support, this guide is for you. Explore the various yallo contact options and find the one that best suits your needs.
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yallo Phone Number: 0900 00 44 88
yallo offers a paid support hotline to answer customer questions and concerns. This number, 0900 00 44 88, is accessible from Switzerland at CHF 1.50 per call. For new customers, there is a free sales hotline available.
Here are the available yallo phone numbers:
Phone Number | Description | Hours |
0900 00 44 88 | Paid hotline for customer support in Switzerland | Mon - Fri: 9:00 AM - 8:00 PM Sat - Sun: 10:00 AM - 7:00 PM |
0800 00 48 55 | Free sales hotline | Mon - Fri: 9:00 AM - 8:00 PM Sat - Sun: 10:00 AM - 4:00 PM |
+41 (0) 44 525 01 20 | Customer service hotline for calls from abroad | Mon - Fri: 9:00 AM - 8:00 PM Sat - Sun: 10:00 AM - 7:00 PM |
Other Free Ways to Contact yallo Customer Service
Besides phone support, yallo offers other free options for customers to seek assistance:
Customer Service Chat
yallo’s online chat is a free and convenient way to get help with most issues. Visit the official yallo website, click on the chat icon, and start a conversation. A human operator will assist you after the initial chatbot interaction.
My yallo Customer Portal
By logging into your personal My yallo account, you can resolve many subscription-related issues and manage your account with ease.
yallo Stores
If there’s a yallo store near you, you can visit for in-person assistance.
Support Pages on the yallo Website
yallo’s FAQ and support pages provide answers to common questions and indicate the appropriate contact channels for further help.
When to Contact yallo Customer Service
Here are the main areas where yallo customer support can assist you:
Advice & Orders: Assistance with mobile, internet, prepaid SIM cards, combo offers, or yallo TV subscriptions.
Your yallo Products: Help configuring your subscriptions, including SIM cards and home internet lines.
Network Issues: Solutions for outages or updates on network status.
Billing & Payments: Questions about invoices, payments, reminders, or prepaid top-ups.
Personal Data & Contracts: Changes to personal information, move requests, contract renewals, or assistance with login credentials.
Cancellations: Guidance on canceling subscriptions correctly to avoid extra fees or manage number porting.
Further Information
Find information on the most common operations to manage your Yallo subscription with the guides from internet-offer:
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